Tomball Chrysler Dodge Ram Jeep - RUN away as fast as you can!
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New ReviewerRUN RUN, RUN! Do not walk away from this place.
I have NEVER had such a poor experience with anything in my life. I was lied to by 3 different managers, cussed at and threatened over the phone by one of them, and treated with pure disrespect from the time I signed papers. The *** that I signed papers with was less than friendly, less than professional, and had a serious attitude problem while I was signing papers for a $50k+ truck I was purchasing. Two things were promised to me(one of which was the replacement of a NOX sensor causing the check engine light to remain illuminated)and after 3.5 weeks of them not following through with their promises, being ignored and avoided, I returned the truck, and withdrew the contract.
I took my business elsewhere, and got the same exact truck at literally half the price.
Sunny Ahmed is a horrible salesman, Julie Buck is full of crap, David Bynum is pure *** and has a horrible attitude. I can't stress it enough, STAY AWAY from these immoral bastards!
Reason of review: Damaged or defective.
Location: 23777 TX-249, Tomball, TX 77377, USA
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Comments
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I had my Jeep Towed into the dealership for a dead battery. I was quoted $200.00 for replacement.
Before I picked it up I was told by Vernon that it would be $268.00 and also that my water pump was bad. I advised him to just install the battery. After I left the dealer I took the car to my to another mechanic to have the water pump checked.
No trouble was found with the water pump. Stay away from this dealership!
Vernon tried to charge me for a rebuilt transmission. That another mechanic said it would only be $800 and his quote was 3500 to 4000.
Then I went to pick up the truck and it magically with the tech. Even though he told me that they wouldn't be able to get to it till Monday. I dropped it off on Thursday night late. Realized it was a bad idea.
Called Vern and he said they're already looking at it. Big lie in my opinion. I told him we were on our way but he said give me 30 minutes. Why?
I picked up my truck and the next thing I knew my AC condenser fan was not working. Wow!
Run away and don't look back. In my opinion this was not honest at all.
I can believe every word you have typed with know hesistation this is a BS company